FarmCam IP - FAQ & Troubleshooting

Troubleshooting
Problem Possible error Action 1.     I can’t see the video stream from the camera The camera is not online The phone/tablet is not online Go ...
Fri, 10 Nov, 2017 at 2:06 PM
Password on router
Please note that the router must be password protected when installing the camera via WiFi. If you have other units on the network requiring a password fre...
Fri, 24 Nov, 2017 at 2:09 PM
Problems with Email and Push Notifications
In case of issues where email and push notifications are not received please follow the following instruction to resolve the issue by updating the firmware ...
Fri, 24 Nov, 2017 at 2:14 PM
I have forgotten the security code/admin password
The default code is 123456 but must be changed when first installing the camera. To reset the camera to default, press the reset button on the power cable ...
Mon, 12 Feb, 2018 at 11:23 AM
I have forgotten the PIN code in the app
For security reasons you will have to uninstall the app from you phone/tablet and re-install it again. You will then need to add all cameras again. The se...
Thu, 7 Jul, 2016 at 2:34 PM
How much data can I store on the SD card?
Each event is 60 seconds Micro SD card capacity HD/ Better Image Better Streaming 4 GB 150 events 180 events 8 GB 300 even...
Thu, 7 Jul, 2016 at 2:35 PM
What type of SD card should I use?
Micro SD <128 GB Speed  Class: 10 UHS Speed Class: U1 
Fri, 2 Nov, 2018 at 3:43 PM
What’s the difference between wifi and hotspot mode?
In hotspot mode, you can only watch the camera feed when you are within range of the camera. In wifi mode, the camera feed will be connected to the Intern...
Thu, 7 Jul, 2016 at 2:36 PM
My router doesn’t have wifi. What to do?
You can connect the camera with a network cable. Use the provided USB-RJ45 cable and the RJ45 connector, and connect the router LAN port with the RJ45 con...
Thu, 7 Jul, 2016 at 2:37 PM
Can anyone else see my camera?
No, they would have to be logged on to your network, or have the DID and password of your camera.
Thu, 7 Jul, 2016 at 2:38 PM