SmartPlug - FAQ & Troubleshooting

How Does SmartPlug Connect to the App?
SmartPlug comes with a SIM card with GSM connection. SmartPlug is connected to the My.Luda.Farm server via GSM and the information from SmartPlug is visual...
Sun, 18 Jun, 2017 at 11:05 PM
Can I Use My SmartPlug Anywhere?
SmartPlug requires GSM network to operate and the connector must be of the right type. The SmartPlug SIM card is limited to use within Europe.  Please...
Sun, 18 Jun, 2017 at 11:10 PM
What Can I Connect to the Smart Plug?
A wide range of appliances can be used with the smart plug. The power consumption of the appliance should not exceed the power capacity of the SmartPlug. 2...
Sun, 18 Jun, 2017 at 11:11 PM
Can I Connect Multiple SmartPlugs to My.Luda.Farm?
Yes, simply add another SmartPlug to the dashboard
Sun, 18 Jun, 2017 at 11:12 PM
How Many People Can Access My SmartPlug?
As many as you need. Employees, family and friends can be invited to your online farm on My.Luda.Farm. This useful feature lets employees control the Sm...
Sun, 18 Jun, 2017 at 11:14 PM
Will My SmartPlug Return to Normal Operation After a Power Failure?
When power returns, SmartPlug will automatically connect and switch to the power state it was before the power cut.
Sun, 18 Jun, 2017 at 11:14 PM
What Do I Need for SmartPlug to Work?
SmartPlug requires GSM network to operate and the power outlet must be of the right type. Your APP device must be connected to the Internet when accessing ...
Sun, 18 Jun, 2017 at 11:15 PM
Can I Use SmartPlug Without the APP?
You can switch SmartPlug on/off manually using the switch button on the front panel. The LED indicates the power status.
Sun, 18 Jun, 2017 at 11:20 PM
How Do I Reset the SmartPlug?
Alternative 1: Reset Press the reset button once and wait 1 minute until the green LED is flashing fast again. Alternative 2: Factory reset Press ...
Thu, 9 Nov, 2017 at 2:40 PM
Why Can’t I Connect the SmartPlug in the My.Luda.Farm APP?
Check the GSM status lamp: Green LED flashing fast? Check that SmartPlug IMEI in the app is correct. No Green LED? Make sure that there is power in...
Sun, 18 Jun, 2017 at 11:28 PM